collection agency: meaning, definition, pronunciation and examples

B2
UK/kəˈlɛkʃən ˌeɪ.dʒən.si/US/kəˈlɛkʃən ˌeɪ.dʒən.si/

Formal/Business

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Quick answer

What does “collection agency” mean?

A business or organization hired by a creditor to recover overdue debts from individuals or other businesses.

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Pronunciation

Definition

Meaning and Definition

A business or organization hired by a creditor to recover overdue debts from individuals or other businesses.

An entity specializing in debt recovery, either by contacting debtors directly or through legal procedures. It may purchase debts at a discount or act on commission for the original creditor.

Dialectal Variation

British vs American Usage

Differences

Both BrE and AmE use 'collection agency' as the standard term. In very formal UK contexts, 'debt collection agency' is slightly more common. 'Debt collector' is a more general synonym used in both.

Connotations

Identical negative connotations in both variants. It is perceived as a formal, sometimes aggressive, business entity.

Frequency

Equally common in both AmE and BrE business and consumer finance contexts.

Grammar

How to Use “collection agency” in a Sentence

[creditor] hired a collection agency to recover [debt][debt] was passed/sent to a collection agencyThe collection agency is pursuing/contacting [debtor]

Vocabulary

Collocations

strong
hire a collection agencyreferred to a collection agencythird-party collection agencydebt collection agencycredit card collection agency
medium
work for a collection agencythreaten with a collection agencycontact from a collection agencyprofessional collection agency
weak
large collection agencynotorious collection agencylocal collection agencyaggressive collection agency

Examples

Examples of “collection agency” in a Sentence

verb

British English

  • The bank may collection-agency the debt if it remains unpaid. (Rare/Non-standard)
  • The debt was collection-agencyed last month. (Rare/Non-standard)

American English

  • The creditor decided to collection-agency the account. (Rare/Non-standard)
  • They threatened to collection-agency us. (Rare/Non-standard)

adverb

British English

  • The account was handled collection-agency-style. (Highly informal)

American English

  • They pursued the debt very collection-agency-like. (Highly informal)

adjective

British English

  • He received a collection-agency letter. (Compound adjective, informal)
  • collection-agency tactics (Compound adjective, informal)

American English

  • She ignored the collection-agency calls. (Compound adjective, informal)
  • collection-agency harassment (Compound adjective, informal)

Usage

Meaning in Context

Business

Standard term in finance, accounting, and credit management: 'The overdue account was transferred to a collection agency.'

Academic

Used in economics, law, and business studies papers discussing credit systems and consumer protection.

Everyday

Used by consumers discussing financial troubles: 'I keep getting calls from a collection agency.'

Technical

Used in legal and regulatory contexts specifying licensing and practices of such agencies.

Vocabulary

Synonyms of “collection agency”

Strong

debt collector (organization)recovery agent

Neutral

debt collection agencydebt recovery agency

Weak

bill collector (organization)credit agency (context-dependent)

Vocabulary

Antonyms of “collection agency”

debt relief agencycredit counselling servicefinancial advisor

Watch out

Common Mistakes When Using “collection agency”

  • Using plural for 'agency' when referring to the concept (e.g., 'He works in collections agency' – incorrect; should be 'He works for a collection agency' or 'He works in collections').

FAQ

Frequently Asked Questions

Often used interchangeably, but 'debt collector' can refer to an individual or the agency, while 'collection agency' specifically refers to the business entity.

Yes, if they have the legal right to the debt, they can initiate court proceedings to obtain a judgement against the debtor.

Verify the debt is yours, request written validation, and know your rights under laws like the Fair Debt Collection Practices Act (US) or the Financial Conduct Authority rules (UK).

It can, as it may signal to customers that the creditor uses aggressive recovery methods. Some businesses therefore use them only as a last resort.

A business or organization hired by a creditor to recover overdue debts from individuals or other businesses.

Collection agency is usually formal/business in register.

Collection agency: in British English it is pronounced /kəˈlɛkʃən ˌeɪ.dʒən.si/, and in American English it is pronounced /kəˈlɛkʃən ˌeɪ.dʒən.si/. Tap the audio buttons above to hear it.

Phrases

Idioms & Phrases

  • Sent to collections (common shortened form)

Learning

Memory Aids

Mnemonic

Think: A COLLECTION of AGENTS whose job is to COLLECT money.

Conceptual Metaphor

DEBT IS A PURSUER (The agency 'hunts' or 'chases' the debt).

Practice

Quiz

Fill in the gap
After missing payments for six months, the credit card company referred his account to a .
Multiple Choice

What is the primary function of a collection agency?

Practise

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