emotional intelligence

C1
UK/ɪˈməʊʃ(ə)n(ə)l ɪnˈtɛlɪdʒ(ə)ns/US/ɪˈmoʊʃ(ə)n(ə)l ɪnˈtɛlədʒəns/

Formal/Professional

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Definition

Meaning

The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.

A popularised psychological concept and skill set encompassing self-awareness, self-regulation, motivation, empathy, and social skills. It is often contrasted with traditional cognitive intelligence (IQ).

Linguistics

Semantic Notes

The term functions as a compound noun. It is often abbreviated as 'EI' or 'EQ' (Emotional Quotient), particularly in business and psychology contexts.

Dialectal Variation

British vs American Usage

Differences

No significant lexical or grammatical differences. Both varieties use the term identically.

Connotations

Slightly more established in UK academic and business discourse, but widely used and recognized in both cultures.

Frequency

Common in both varieties, with similar frequency in professional and self-help contexts.

Vocabulary

Collocations

strong
highdevelopdemonstratelack oflevel of
medium
emotional intelligence isemotional intelligence trainingemotional intelligence skillsmeasure emotional intelligence
weak
greatimportantgoodlow

Grammar

Valency Patterns

have + emotional intelligencedemonstrate + emotional intelligencedevelop + emotional intelligencea lack of + emotional intelligence

Vocabulary

Synonyms

Strong

empathic acuityemotional literacy

Neutral

interpersonal skillspeople skillssocial intelligence

Weak

sensitivityawareness

Vocabulary

Antonyms

emotional ignorancesocial ineptitudelack of empathy

Phrases

Idioms & Phrases

  • To have a high EQ
  • To be emotionally literate

Usage

Context Usage

Business

In business, it refers to a leader's ability to manage teams, resolve conflicts, and inspire colleagues effectively.

Academic

In psychology and social sciences, it is a measurable construct studied for its impact on life outcomes, distinct from IQ.

Everyday

Used to describe someone who is perceptive about their own and others' feelings and behaves appropriately.

Technical

In specific psychological models (e.g., Goleman's, Mayer-Salovey), it has defined components like emotional perception, facilitation, understanding, and management.

Examples

By Part of Speech

verb

British English

  • He is learning to emotionalise his intelligence.
  • The course helps you emotional-intelligently navigate conflicts.

American English

  • Managers should emotionally intelligent their approach.
  • She emotional-intelligenced her way through the negotiation.

adverb

British English

  • He responded emotionally intelligently to the criticism.
  • She managed the team emotionally intelligently.

American English

  • They dealt with the crisis emotionally intelligently.
  • Act more emotionally intelligently in meetings.

adjective

British English

  • He has an emotionally intelligent manner.
  • An emotionally-intelligent response was required.

American English

  • She is a very emotionally intelligent leader.
  • We need emotionally intelligent policies.

Examples

By CEFR Level

A2
  • A good friend often has emotional intelligence.
  • Teachers need emotional intelligence.
B1
  • Her emotional intelligence helped her understand why the customer was upset.
  • Many companies now value emotional intelligence in their employees.
B2
  • Despite his high IQ, his lack of emotional intelligence damaged his working relationships.
  • The workshop aims to develop participants' emotional intelligence through role-play exercises.
C1
  • The study correlated high levels of emotional intelligence with greater career longevity and satisfaction.
  • Contemporary leadership theories posit emotional intelligence as a critical differentiator between competent and exceptional managers.

Learning

Memory Aids

Mnemonic

Think: EI = Empathy + Insight. The intelligence behind emotions.

Conceptual Metaphor

INTELLIGENCE IS A TOOL FOR NAVIGATING EMOTIONS (e.g., 'She used her emotional intelligence to defuse the situation').

Watch out

Common Pitfalls

Translation Traps (for Russian speakers)

  • Avoid direct calque 'эмоциональный интеллект' without context, as it's a modern loan. The concept may be conveyed with phrases like 'эмоциональная компетентность' or 'умение понимать эмоции'.

Common Mistakes

  • Using as a countable noun (e.g., 'an emotional intelligence'). It is generally non-count. Confusing it with simply being 'nice' or 'emotional'.

Practice

Quiz

Fill in the gap
Great leaders typically possess not just strategic vision but also high to motivate their teams.
Multiple Choice

Which of the following is NOT a core component of emotional intelligence?

FAQ

Frequently Asked Questions

No. EI involves tough skills like self-regulation and honest empathy, which can include delivering difficult feedback constructively.

Yes, unlike IQ, which is relatively fixed, EI is considered a set of skills and competencies that can be developed through practice, feedback, and reflection.

IQ (Intelligence Quotient) measures cognitive abilities like logic and reasoning. EQ (Emotional Quotient) measures the ability to perceive, use, understand, and manage emotions.

It originated in academic psychology (Salovey & Mayer, 1990) but was popularised by Daniel Goleman. It is a subject of ongoing research, though some aspects of its measurement and definition are debated.