enquiry

B2
UK/ɪnˈkwaɪəri/US/ɪnˈkwaɪri/ or /ˈɪnkwəri/ (though 'inquiry' is standard for US)

Formal to neutral. Common in official, business, and academic contexts.

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Definition

Meaning

An act of asking for information.

A formal investigation or process of examination.

Linguistics

Semantic Notes

Refers to the process or act of inquiring. In modern UK English, often distinguished from 'inquiry', with 'enquiry' used for general questions and 'inquiry' for formal investigations, but the distinction is not absolute.

Dialectal Variation

British vs American Usage

Differences

Spelling and preference. 'Enquiry' is the standard and more common spelling in UK English. In US English, 'inquiry' is used for all senses.

Connotations

In UK English, 'enquiry' can imply a more informal or preliminary question, while 'inquiry' suggests a formal, official investigation (e.g., a public inquiry). This nuance is less strong in US usage.

Frequency

'Enquiry' is high-frequency in UK English. It is rare in American English, where 'inquiry' dominates.

Vocabulary

Collocations

strong
make an enquiryinitial enquirygeneral enquiryenquiry deskenquiry letter
medium
customer enquirydetailed enquiryanswer an enquiryrespond to an enquirytelephone enquiry
weak
brief enquirysimple enquiryofficial enquirywritten enquirydirect enquiry

Grammar

Valency Patterns

enquiry about + [noun phrase]enquiry into + [noun phrase]enquiry from + [person/organisation]enquiry as to + [noun clause]

Vocabulary

Synonyms

Strong

investigation (for formal sense)probeexamination

Neutral

questionqueryrequest for information

Weak

askinterrogation

Vocabulary

Antonyms

answerresponsestatementassertion

Phrases

Idioms & Phrases

  • Hold all enquiries.
  • An enquiry of the first order.

Usage

Context Usage

Business

Used for customer or client questions (e.g., 'We've had an enquiry about delivery times.').

Academic

Used to describe a line of scholarly investigation (e.g., 'philosophical enquiry').

Everyday

Used for general questions, especially in formal or polite situations (e.g., 'I'd like to make an enquiry about train tickets.').

Technical

Less common; may refer to a query in a database or search system.

Examples

By Part of Speech

verb

British English

  • I will enquire at the desk.
  • He enquired about the availability of the room.

American English

  • I will inquire at the desk.
  • He inquired about the availability of the room.

adverb

British English

  • He looked at her enquiringly.
  • She asked enquiringly about the results.

American English

  • He looked at her inquiringly.
  • She asked inquiringly about the results.

adjective

British English

  • The enquiry office is on the left.
  • Please submit an enquiry form.

American English

  • The inquiry office is on the left.
  • Please submit an inquiry form.

Examples

By CEFR Level

A2
  • I made an enquiry at the tourist office.
  • Where is the enquiry desk?
B1
  • We have received an enquiry about your product.
  • Please send your enquiry via email.
B2
  • The committee launched a formal enquiry into the allegations.
  • His line of enquiry led to a surprising discovery.
C1
  • Philosophical enquiry often begins with questioning fundamental assumptions.
  • The judge halted the trial pending a further enquiry by the police.

Learning

Memory Aids

Mnemonic

Think of the 'E' in 'enquiry' as standing for 'England' or 'everyday question' to remember the UK spelling and often more general sense.

Conceptual Metaphor

KNOWLEDGE IS A JOURNEY / SEEKING (e.g., 'a line of enquiry').

Watch out

Common Pitfalls

Translation Traps (for Russian speakers)

  • Do not confuse with 'request' (запрос). 'Enquiry' is specifically about seeking information.
  • The Russian 'расследование' is better translated as 'investigation' or 'inquiry' (formal sense).
  • Avoid using 'enquiry' for a simple 'question' (вопрос) in very informal contexts.

Common Mistakes

  • Using 'enquiry' in American English texts.
  • Confusing 'enquiry'/'inquiry' distinction in UK English.
  • Misspelling as 'enquirey' or 'enquirie'.
  • Using incorrect preposition (e.g., 'enquiry of' instead of 'enquiry about').

Practice

Quiz

Fill in the gap
After the scandal, the government announced a public .
Multiple Choice

Which sentence is most appropriate in a British business context?

FAQ

Frequently Asked Questions

In UK English, 'enquiry' is often used for a general question, while 'inquiry' suggests a formal investigation. In US English, 'inquiry' is used for all senses.

Very rarely. 'Inquiry' is the standard spelling for all meanings in American English.

No, 'enquiry' is a noun. The verb form is 'enquire' (UK) / 'inquire' (US).

'About' is most common (enquiry about something). 'Into' is used for formal investigations (enquiry into misconduct).

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